Jeff and Ken Are Kings

I visited the Sacramento franchise location on Wednesday, September 23, 2009. My visit was a pop in visit. No announcement just showing up. In the perfect world, when a field support visit is made the franchisee responsible for business development would never found in the lab.

True to form, Jeff and Ken (the star sales person in the Sacramento office) were out making sales calls and presentations. Around 4:00 pm Jeff called to check in. I was privy to the phone call which went something like this:

Carol: AccuDiagnostics, may I help you?

Jeff: Hi, it’s me hon. (After a bit of logistic information was exchanged about the ride home after work). Guess what? We are going to have to change our logo marketing piece.

Carol: Why?

Jeff: We are NOW officially doing the testing for the Sacramento Kings organization. We will start with the administration staff and work our way into who knows what. It is a foot in the door.

Congrats to Ken and Jeff for hanging in there and never giving up on a client.

Moral of story: The bigger the client, the longer it takes but the better the reward when it does happen.