At other times employees provide valuable input bringing forth new policies and procedures seemingly to the benefit of the company and its customers.
However, extreme care needs to be given to the proper interpretation of the ever increasing flow of data, which at times can be overwhelming.
Here is a recent Dilbert cartoon on what management may see as a benefit can actually turn out to be the wrong thing to do.

Another good idea gone awry.
Moral of the Story: New ideas do not always yield the perceived benefit.
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