CallSource: New features added to your reports

For the next few weeks we will be utilizing the following features, which are now available on your CallSource reports.

- Recorded Calls

The recorded calls could be very useful in the day to day training of staff as well as analyzing interactions with customers to ultimately improve our level of service.

- Detailed caller information

The detailed caller information, if applicable, provides a Name and Address of the caller in addition to the number they called from.

Please take your time to utilize these new functions, and be prepared to share your thoughts so we can evaluate the usefulness of this service being applied to other areas of operation in addition to our Adwords and Organic advertising.