Mission: Develop a resource that CAMPA and its franchisees can use to gain a competitive advantage in establishing relationships within drug courts in their territories.
Tactic: Recruit a specialist to provide training, be available for regional specific technical questions and consult with franchisees on an individual basis.
Our Specialist
Mack Jenkins is our Drug Court Specialist for the CA and NV region. We have discussed Mack’s capabilities in the past; however, it might be good to review this now and outline how franchisees can access Mack and the procedures used to access his services.
Background:
– 28 years in the criminal justice system
– Former Chair of the Orange County Drug Court Oversight committee
– Trains judges, attorneys, probation officers, and police officers throughout the country
– Adjunct instructor of criminal justice at the college level
– Master of Science Degree in Criminal Justice
Mack will assist franchisees in determining the infrastructure of a drug court in their territory. He knows many of the professionals throughout CA and NV. If he does not know the people in specific drug courts, he will most likely know someone that does. Mack will attempt to get person introductions for you prior to setting any appointments. Franchisees should always try and use local networking to secure these introductions and when you cannot use Mack as a resource.
How to use Mack:
1. Mack will provide training in regional CAMPA meeting from time to time. This will be a CAMPA expense.
2. Phone consultations for specific questions with Mack will be billed on a per minute basis with a minimum 10 minute billing increment.
3. Personal meetings and appointments. Mack will bill for actual time in meetings with franchisees personally or in appointments with franchisees. All travel expenses will be reimbursed. No travel time will be charged (at this time). If travel time becomes an issue, Mack reserves the right to change this policy and charge for travel time. All arrangements on travel need to be discussed and agreed to in writing in advance.
It is anticipated that Mack’s usefulness will increase over time. Penetrating any government agency, including drug courts, is a long term process. Any advantage a franchisee can gain in these types of situations provides a competitive edge.
In my next posting, I will share with you my interview with Mike Mix as he reports on a lunching meeting he had with Mack Jenkins.
Be sure to post comments regarding the online survey which will be revisited again in the next few weeks.
Tuesday, August 5, 2008
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